Office of the Ombudsperson for American Indian Families
Ombudsman
Office of Ombusdperson for American Indian Families
23 Empire Dr, St 102, St. Paul, MN, 55103
Distance: 1033 Miles
(651) 643-2523
https://mn.gov/oaif
Service Details
Description
An ombudsman is a neutral party who investigates consumer complaints. They work with both the consumer and the organization to resolve consumer issues and improve customer service.
Additional Information
The Ombudsperson operates independently, but in collaboration with the Minnesota Indian Affairs Council, who serves the American Indian Communities. The Ombudsperson works to resolve complaints from families who have been negatively impacted by child welfare social service agencies, to include out-of-home placement of American Indian children, as well as public education and housing issues as they relate to child protection cases.
Features
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Specialization
- Native American Community
Area Served
Statewide
Websites
Last Update
7/28/2023
Other Locations
This provider does not offer this service at other locations.
Other Services or resources
This provider does not offer other services or resources at this location.
Taxonomy Terms Used: Clicking a taxonomy term from the list below launches a new search.
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DD-1500.4150-800State Government Complaints/Ombudsman Offices Definition
Programs such as governmental, departmental or nonprofit ombudsman offices that provide assistance for people who want to register complaints about or have other issues which relate to the activities, actions or lack of action by public officials or civil service employees in state government offices or the agencies they regulate and/or fund. Also included are programs that handle complaints about the availability and quality of state government services. The program provides an objective, neutral and independent review of complaints; offers reasonable remedies when complaints are substantiated; and uses information from the complaints and the investigations they trigger to identify and resolve problems within the agency or department and improve services.
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YH-6000.6000Native American Community Definition
Individuals whose ethnic background and ancestry are that of the tribal, aboriginal peoples who originated in what is now the United States. Included are Native Americans who are living on or off reservations in rural and urban areas.